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Our comprehensive, holistic and proven training program will help you to master all aspects of interpersonal communication, and equip you to communicate clearly, confidently and expressively.
The following topics are covered:
Need for Effective Communication.
Interpersonal skills and Effective Communication.
Speaking Assertively, with Confidence and Positive attitude.
Role of Sense of humor and Empathy in Communication.
Introduction to Cross-cultural communication and Sensitivity.
The concept of influencing people through Communication and factors involved.
Definition, Importance, Types and Components of Communication.
Verbal Communication-Components, Pitch, Intonation, Accent, Tone, Clarity, Pace etc..
Non-verbal communication, Effective Body Language -Posture, Gesture, Facial expression, Eye contact.
Listening skills and Concept of Para-language.
Business Communication- Importance and components.
Meeting, Greeting Introductions, Oneself and Others and Small talk.
Asking questions to get information and giving directions.
Usage of phrasal verbs and idioms.
Understand regional accents and effectively communicate with those who speak it.
